FAQ & Site Info
Terms of ServiceIn all cases, the address delivered to will be the address provided by the PayPal system, not the address provided to ecrater (where this differs from the payment system address).
Items listed for sale at auction or which have been made or modified for you are not eligible for return.
Unwanted goods which are eligible for return must be returned at the buyers expense within 7 days of receipt. It is the buyer's responsibility to ensure the safe arrival of all returned items. Returned goods must be undamaged, unused, in saleable condition and returned in their original packaging.
Business purchasers must declare themselves prior to bidding.
All items are individually inspected and, where applicable, tested to ensure that their listings give a fair and accurate description.
Notification of any shortage, perceived fault or other discrepancy must be made within three days of receipt - TIME IS OF THE ESSENCE. In the first instance the item must be returned for examination and, where appropriate, re-testing. In the event that an item is returned and found to be as described and in good working order, the buyer will be responsible for all post costs including the cost of returning their item to them. Where an item is found to have been damaged after receipt it will be repaired or replaced at the buyer's expense and returned to them. The buyer will be responsible for the costs of returning their item to them.
These terms shall be governed by the laws of England and Wales and upheld in the Courts of said Jurisdiction.